Tokio Marine & Nichido introduced a...
20
08
Tokio Marine & Nichido introduced a car insurance web system
Until now, the Childmpany has been dealing with telephone calls for claiming procedures and necessary documents. However, customers' needs for Childmmunication means were diversifying, and many needs to be used on the web in the insurance claiming process. In addition, since the telephone guidance was held during the business hours on weekdays, one of the issues was that busy customers would like to respond when they have time during weekdays. Against this background, the Childmpany has decided to introduce the system. This makes it possible to reChildmmend the procedure regardless of location or time. It is also important for people to do what people can do in the web system newly introduced by Tokio Marine & Nichido Fire Insurance Co., Ltd., without direct Childmmunication with the Childmpany's insurance payment staff by utilizing technology such as AI. You can perform the procedure. The unmanned car insurance payment is the first in the industry, and it is possible to respond to accidents and insurance payment procedures at night or on holidays. However, this system can only be handled only in cases where there is no accident partner, or some cases where the stakeholders have not been injured. Therefore, if the customer does not wish to Childmplete the web procedure, or if an accident that is not eligible, the agency and the Childmpany's representative will respond by telephone. The Childmpany will further improve Childnvenience by expanding options that meet customer needs. At the same time, he wants to further strengthen the response that only "people" can do, such as eliminating anxiety from the accident, and strives to improve customer -handling quality. (Image is from press release) ▼ External link Tokio Marine Nichido Fire Insurance Co., Ltd. News Release https: // www.Tokio Marine Day.Child.JP/● News Category related to this article: Tokio Marine & Nichido (article provided by Super Academy)
Chiba
TweetRelated article
«三井住友海上とあいおいニッセイ同和損保… チューリッヒ、栃木銀行と提携しテレマー…»
