Ask Geo, precautions when trade -in...
02
09
Ask Geo, precautions when trade -in smartphones -Make sure to initialize!
What are you doing with your mobile phone and smartphones you've used so far?Some people will keep it, while others will have a used dealer trade -in.I asked Geo, who sells and purchases a used mobile phone about the precautions for trade -in.
Misa Kaito of Geo Co., Ltd. cooperated with this interview.She has a nice smile, and is a professional about buying mobile phones such as smartphones.She had Kaito -san lectured on her precautions when she trade in a smartphone.
It is no exaggeration to say that mobile phones such as smartphones are a mass of personal information.One of the worrisome things about trade -in is the outflow of personal information.Is there a risk that data will be restored from malicious third parties?
海藤さん：「スマートフォンなど携帯電話を買い取らせてもらう場合には、必ずデータの初期化をお願いしています。また、ゲオでは端末自体のクリーニングのほか、データなど内部の初期化も専門の加工センターにて繰り返し行います。データの復元は相当の根気と技術があれば可能であるかもしれませんが、現実的にはできないと言えます」
In other words, it may be possible if you are quite amazing, but it is not an exaggeration to say that it is impossible.By the way, when it comes to initialization, you can tell how to do it, but the clerk has not done it at the store from the viewpoint of information protection.You need to do it yourself.
He also told me about the case where it could not be purchased.
海藤さん：「公式でないカスタマイズが確認できた場合は買い取りができません。また、盗品なども当然買い取りできません。それからケースやシール類は取り外して来てくださいね」
Unofficial customization includes changing and remodeling the color of the back panel, or changing the internal data, which is not approved by Apple, which is called "jailbreak".However, if you repair it with an official service such as Apple Store, it will buy without any problems.
Where are the precautions when bringing a terminal to the store?
――When you take it to the store, are there any points to note besides initialization?
海藤さん：「持ってきていただくのは、必ず端末の所有者本人でなければいけません。家族でもダメです。たとえ了承を得ている場合でも、ウチの場合はお断りさせていただいております」
It means that it is thoroughly eliminating cases that are likely to be in trouble.If you turn it over, you can ask with confidence.But what should I do if I'm busy or there is no Geo store near my home?
――I don't have a geo near the house ...
海藤さん：「オンラインでも買い取りをやらせていただいております。機種を選んで、下取り額を確認、納得していただけたら数日後引き取りに伺わせてもらいます」
I see.In such a case, online.It seems that we are preparing for any customer needs.
Is there anything I need to buy?
――Are there any documents you need?
海藤さん：「免許などの本人確認ができるものさえあれば大丈夫です。もちろん端末は忘れないでくださいね。それから18歳以下のお客様は、お断りさせていただいておりますのでご注意ください」
Basically, it seems like you can think in the same way as selling books and games.
――How much does the time end?It seems to take quite a bit in terms of image ...
海藤さん：「基本的には15分程度で終わりますよ。あ、充電はバッチリしてきたほうがよいですよ。店頭では動作確認をさせていただくのですが、バッテリーが空になっていると、充電させていただいてからになるので、余計に時間がかかってしまいます」
15 minutes is surprisingly fast.If you are busy, you may be able to make time.Let's summarize what Kaito -san taught.
These are the points to note when purchasing.The above is the case of Geo, and other stores and services may differ.
You can search here for Geo stores that are purchasing smartphones and mobile phones.If it is not nearby, accept it online.
